Digitise your inbound mail and capture documents automatically with AI
FXdispatcher reads, classifies and pre-sorts your entire inbound mail automatically. Your team only handles the cases that genuinely need a human eye – faster, with fewer errors and full auditability.
From letter to data record – fully automated
In production at a leading European mail-order company – automatically processing hundreds of thousands of documents per year.
Manual document capture is slow, costly and error-prone
Incoming mail, order cards, invoices and forms have to be sorted, read, assigned and captured. As volumes grow, so does the headcount required – and every manual transcription increases the risk of errors.
- High, poorly scalable headcount during peak loads
- Media breaks between paper, email and business systems
- Inconsistent quality and a lack of traceability
FXdispatcher takes over the routine – your team makes the decisions
Instead of reviewing every document by hand, you let a vision-language model recognise and pre-sort the documents. FXdispatcher decides, case by case, what can run automatically with confidence and what should go to a human for review.
- Automatic classification & pre-sorting in seconds
- Humans only where judgement is required
- A complete audit trail for every movement
Four steps from intake to filing
A seamless, traceable workflow – without media breaks.
Ingestion: bring every inbound channel together
FXdispatcher automatically pulls documents from IMAP mailboxes, FTP sources and scan inputs. New documents land in the digital intake immediately – no matter where they come from.
AI dispatcher: classify and pre-sort by confidence
A vision-language model identifies the document type and relevant content. If recognition confidence is high enough, the case is routed automatically to the right destination folder. Uncertain cases stay in the intake – nothing is processed "blindly".
Capture: lean manual review
Your operators only see the cases that need a human eye. With drag & drop, a viewer and an action panel, they are handled in seconds – cleanly separated by role and group permissions.
Filing & automated dispatch
Completed cases move into final filing. From there, FXdispatcher handles the hand-off to downstream systems and the automated email dispatch – including retry logic and dead-letter handling when delivery fails.
More than OCR: AI that understands rather than just reads
Classic document reading fails on variants, layouts and special cases. FXdispatcher works with modern vision-language models and a well-designed workflow logic.
VLM classification
Vision-language models capture layout and content together – even with changing forms, handwritten elements and special cases.
Confidence routing
Every case is scored with a recognition confidence. Only confident cases run through automatically – the rest is cleanly held back for review.
Human-in-the-loop
People remain the control authority for borderline cases – with clear roles for dispatchers, operators, group leads and administration.
Dashboard & KPIs
A live view of throughput, capacity forecasts, quality metrics and anomalies – so you can see peak loads before they become a problem.
Automated dispatch
Straight from filing, FXdispatcher sends results automatically by email or to downstream systems – with retry mechanics and dead-letter protection.
GDPR & hosting in Germany
Operated on German infrastructure, with a complete audit trail, soft-delete and fine-grained permissions – data protection is built in, not bolted on.
Wherever high paper volumes meet tight deadlines
FXdispatcher excels wherever large volumes of varied documents have to be processed quickly and reliably.
Mail order & fulfilment
Order cards, returns and correspondence – recognised automatically across many brands and countries and assigned to the right processes.
Insurance
Capture applications, claims and supporting documents from daily inbound mail in a structured way and route them to the responsible team.
High document volumes
For banks, financial services and shared service centres: reliable processing of payment documents and high-volume inbound mail.
Document capture & digital inbound mail – in brief
What is FXdispatcher?
FXdispatcher is software for intelligent document processing: it digitises inbound mail, classifies documents with AI (vision-language models), pre-sorts them automatically and supports lean manual review through to audit-proof filing.
How does FXdispatcher differ from classic OCR software?
Classic OCR reads text but does not "understand" the document context. FXdispatcher uses vision-language models that interpret layout and content together. As a result, classification works even with changing forms, special cases and mixed inbound channels – and every case receives a recognition confidence that drives automatic routing.
Do humans stay in control?
Yes. Only cases with a high enough recognition confidence are processed automatically. Everything else is held back for review and handled by your operators. Role and group permissions ensure that everyone only sees what they are meant to work on.
Where is the data processed?
FXdispatcher runs on German infrastructure and is designed for GDPR compliance – with an audit trail, soft-delete and fine-grained access rights. The website itself uses no external trackers.
Can we try FXdispatcher with no obligation?
Yes. Request a free demo – we will show you the workflow using realistic examples and discuss your specific use case.
See FXdispatcher on your own inbound mail
Request a no-obligation demo. We'll show you how much routine can be automated – and what that means at your volume.